If you have a yellow triangle on your inbox, Double clicking the triangle shows an error code 0x80004005.
Please try the following steps:
Windows Vista/Windows 7
Note: Sign out from MSN then close the program before performing the steps below.
1. Click ‘Start’
2. In the Search box, type the following: %USERPROFILE%\AppData\Local\Microsoft\MSN
3. Press the ENTER key. (The MSN folder will open)
4. In the MSN folder, do the following:
a. Click ‘Organize’, ‘Folder and Search options’, then ‘View’
b. put a dot on ‘Show hidden files and folders’
c. Uncheck the ‘Hide extensions for known file types’ and ‘Hide protected operating system files options’
d. Click ‘Apply’, then ‘OK’
The db30 folder will appear inside the MSN folder.
5. Open the db30 folder then look for files that end as msn-com.sdf and msn-com_JMF.sdf
6. Right-click, choose ‘Rename’ and add .old after .sdf to both these files
7. Close the db30 folder
Windows XP
Note: Sign out from MSN then close the program before performing the steps below. Read more
Please try the following steps:
Windows Vista/Windows 7
Note: Sign out from MSN then close the program before performing the steps below.
1. Click ‘Start’
2. In the Search box, type the following: %USERPROFILE%\AppData\Local\Microsoft\MSN
3. Press the ENTER key. (The MSN folder will open)
4. In the MSN folder, do the following:
a. Click ‘Organize’, ‘Folder and Search options’, then ‘View’
b. put a dot on ‘Show hidden files and folders’
c. Uncheck the ‘Hide extensions for known file types’ and ‘Hide protected operating system files options’
d. Click ‘Apply’, then ‘OK’
The db30 folder will appear inside the MSN folder.
5. Open the db30 folder then look for files that end as msn-com.sdf and msn-com_JMF.sdf
6. Right-click, choose ‘Rename’ and add .old after .sdf to both these files
7. Close the db30 folder
Windows XP
Note: Sign out from MSN then close the program before performing the steps below. Read more
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